At MenFittings, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. Please review our return policy below:
1. Returns
You may return most new, unworn items within 7 days of delivery for a full refund or exchange. We only accept returns for items that are in their original condition, with all tags attached.
2. How to Initiate a Return
To initiate a return, please contact us at info@menfittings.com with your order number and reason for return. Our customer service team will provide you with further instructions on how to return your item(s).
3. Refunds
Once your return is received and inspected, we will process your refund within [number] business days. Refunds will be issued to the original payment method used for the purchase.
4. Exchanges
If you would like to exchange an item for a different size or color, please contact us to arrange for an exchange. Exchanges are subject to availability.
5. Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping method for returns.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@menfittings.com with photos of the damaged or defective item. We will work with you to resolve the issue as quickly as possible.
7. Final Sale Items
Final sale items are not eligible for return or exchange unless they are damaged or defective upon receipt.
8. Contact Us
If you have any questions or concerns about our return policy, please contact us at info@menfittings.com. Our customer service team is here to assist you.
By making a purchase on the MenFittings website, you acknowledge that you have read, understood, and agree to be bound by our return policy.